Privacy Policy
Protecting your personal data is a priority for HelvetEye. This document explains what data we collect, why, and how you can exercise your rights.
Last updated: May 2026
Data Controller
The data controller for personal data collected through this website is HelvetEye, based in Fribourg, Switzerland. For any data protection enquiry, please contact us at support@helveteye.ch.
Data We Collect
We collect only the data you voluntarily submit through the contact form:
- Full name
- Email address
- Phone number (optional)
- Project type
- Free-text message
Our hosting provider (Vercel) may also automatically collect technical data in server logs: IP address, browser type, pages visited, and timestamps. This data is used for security and diagnostic purposes only.
Purpose of Processing
Data submitted via the contact form is processed solely to respond to your enquiry or quote request, and where applicable, to establish a business relationship. No data is used for marketing purposes without your explicit consent.
Legal Basis
Processing is based on your consent (Art. 31(1)(a) nFADP), expressed by voluntarily submitting the contact form, and on HelvetEye's legitimate interest in responding to contact requests (Art. 31(1)(b) nFADP). For individuals in the European Union, processing is based on Article 6(1)(a) and (f) of the GDPR.
Retention Period
Data submitted via the contact form is retained for up to 12 months from receipt, unless a business relationship is established, in which case data is retained for as long as necessary to perform and document that relationship. Server logs are retained for a maximum of 90 days.
Data Location and Transfers
Emails generated by the contact form are processed via Infomaniak Network SA (Geneva, Switzerland), a Swiss email provider. Your data is not sold, rented or transferred to any third party. No data is transferred outside Switzerland without adequate safeguards.
Site Hosting
This website is hosted by Vercel Inc. (San Francisco, United States). Vercel may process certain technical data (IP addresses, logs) as part of its infrastructure service, subject to appropriate data protection measures in compliance with GDPR requirements and applicable Swiss law.
Cookies and Trackers
This website does not use non-essential cookies, advertising trackers, or third-party analytics tools (no Google Analytics, advertising pixels, or similar). Fonts (Fraunces and Plus Jakarta Sans) are self-hosted via Next.js's next/font system: no requests are sent to Google Fonts or any third-party service when you visit. Only strictly necessary technical cookies may be set by the hosting infrastructure (Vercel) for security and service operation purposes.
Your Rights
Under the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to object to processing
- Right to data portability
To exercise any of these rights, please send your request by email to support@helveteye.ch, stating your identity and the nature of your request. We will respond within 30 days.
Right to Lodge a Complaint
If you believe that the processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Berne, Switzerland — www.edoeb.admin.ch.
Contact
For any question about this Privacy Policy or the processing of your personal data, please contact us at: support@helveteye.ch